Q: How do I order and receive my AATL Document Signing Certificate?
A: 1. Click Buy Now on this page (to order an individual certificate) or contact an Account Manager for ordering 5+ certificates
- 2. Create your GlobalSign Certificate Center (GCC) Account and Account Login
- 3. Complete the Certificate Application, including: Certificate Identity Details page – Enter the Certificate Holder’s Identity Information and create a pickup password used to securely pick up and install the certificate Payment page – submit payment via credit card
- 4. Our Vetting team will verify the application details and call to confirm/verify your order (1 – 3 business days)
- 5. After vetting is complete, we will ship a secure USB token to you via standard USPS shipping. You can contact your Account Manager if you’d like to use your FedEx/ UPS Account for expedited shipping.
- 6. The Certificate will be sent to the Certificate Holder’s email to be picked up and installed. *You will need to wait until you receive the USB token (by mail) to install the Certificate.
- 7. When you receive the USB token, follow the installation guide found here
- 8. Once installation is complete, view our PDF Signing demo videos for quick document signing tutorials found here
Q: How do I download and install my Digital Signatures certificate?
A: You can find out download and installation guide here
Q: Where can i go if I need additional assistance?
A: For questions regarding installation and support please call 1-877-775-4562 or click here to submit a support ticket
GlobalSign protects and secures your personal information,