We're kicking off a new blog series, "Identity in Action", to show our love for our customers and share stories about how our products are helping their businesses. Today's story is about Columbian Mutual Life Insurance Company, based in Binghamton, NY, and describes how they use our server-based PDF Signing solution to produce legally viable, timestamped, digitally signed insurance applications instantly during off-site client meetings.
The Challenge
Columbian Mutual Life Insurance Company wanted to switch from a paper-based to an electronic workflow to reduce the turnaround time for policy application and delivery, and improve the quality of new business submissions.
"The key was to find a solution that would produce legally viable documents that would also be easy for our sales agents to adopt."
- Stuart Smith, Senior VP Information Systems, Columbian Mutual Life Insurance Company
Solution Requirements
- Reduce turnaround time from policy application to issuance
- Apply a timestamp and carry similar legal integrity as a physical signature
- Easy and fast for agents to use
The Solution
By implementing our server-based signing solution in conjunction with a custom iText web application they developed, Columbian Mutual's sales agents can send approved insurance applications to a signing server and produce a legally viable, timestamped, digitally signed document instantly.
"Sales agents can produce digitally signed, timestamped documents instantly from the road. The turnaround time from policy application to issuance has been reduced significantly."
- Stuart Smith, Senior VP Information Systems, Columbian Mutual Life Insurance Company
Since Columbian Mutual is using a server-based solution, there is no need for any tokens or additional hardware to apply signatures. The sales agents can produce digitally signed applications on location. The completed, signed applications are ready to be submitted in minutes, significantly decreasing turnaround time from application submission to commission payment and delivery of the issued policy to the end customer.
For more details about how Columbian Mutual is using our server-based PDF Signing solution, check out the full case study.
