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How Micheldever Group Ltd Enabled Simplified Automation Adoption with GlobalSign’s ACME Service

How Micheldever Group Ltd Enabled Simplified Automation Adoption with GlobalSign’s ACME Servicee

The reason why we chose the ACME Solution was generally because of the way we can automate the renewal process.

- Kevin Gosney, Infrastructure Engineer

What we like about GlobalSign is its reputation and track record as a commercial Certificate Authority (CA). We have a strong level of trust with GlobalSign.

— Mike Patterson, Manager, Information Security Operations Information Security Services, University of Waterloo

waterloo university
CUSTOMER PROFILE
INDUSTRY Automotive
USER BASE Wholesale supplier for B2C auto market
GLOBALSIGN SOLUTION ACME Service

At a Glance

PROBLEM

Required a secure, trusted PKI partner to help find a suitable solution to automate their TLS certificates for servers and applications and provide support for implementation.

SOLUTION

GlobalSign’s ACME service proved a scalable, efficient solution for automated certificate management and the company received excellent support throughout the implementation process.

Challenge

Micheldever Group Ltd , the largest wholesale supplier for tires and motor vehicle parts and accessories in the UK, have been a trusted trader in the auto market for decades. With the ongoing trend of decreasing TLS certificate lifespans, their IT team wanted to ensure their agility in being able to respond to potential upcoming and future market changes, with an automated certificate management solution.

As a large-scale supplier, Micheldever Group Ltd had a substantial TLS certificate portfolio to secure their websites and ordering systems for their wholesale business as well as their numerous garages across the UK, all of which needed transitioning to an automated system.

As such, they wanted to ensure that they partnered with a publicly trusted Certificate Authority (CA) to provide their expertise in selecting the right solution to meet their specific requirements and provide high-level support to assist with implementation.

Solution Requirements

  • Needed a publicly trusted PKI partner to ensure the confidence of their customers and clients.
  • An automated solution which allows for a hands-off approach to certificate management with auto renewal features.
  • A scalable, efficient solution to manage their entire portfolio and optimize their certificate management process which is compatible with their existing infrastructures.
  • Accessible, expert support to advise on the right solution and assist with implementation.

Solution

Tyre distributor Micheldever Tyre Services has recently begun working with GlobalSign to implement an automated certificate management solution. The extensive support provided by the GlobalSign team though Service Level Agreements resulted in a smooth, simple implementation process. We would actually describe it as phenomenal. The GlobalSign team was able to assist us throughout the process to overcome any technical challenges that arose during the integration with existing systems.

Following these criteria, GlobalSign’s ACME solution proved to be the ideal fit for Mitcheldever Tyre’s needs, offering scalable, streamlined automated certificate management for their various endpoints, removing the risk of downtime from expired TLS certificates. As a well-known name in the PKI market with almost three decades of experience, GlobalSign were able to provide extensive support, not available through open-source tools, and work with Micheldever to find the best solution for them.

Extensive expertise and support provided by the GlobalSign team through Service Level Agreements (SLAs) meant that the implementation process was simple, and GlobalSign were able to assist in overcoming any technical challenges that arised during integration with existing systems.

As a result, Micheldever Group Ltd is prepared for upcoming validity changes and browser proposals, and introduced an agile approach to certificate management to ensure that they stay ahead. With the speed and efficiency offered by GlobalSign’s ACME service, IT professionals are able to redistribute time and resources to technical support and critical projects without having to worry about certificate expiration and provisioning.

What’s Achieved?

  • Micheldever Group Ltd have been able to implement an entirely new automated solution, whilst utilizing their existing infrastructure, to manage their TLS certificates and ensure the security of their user endpoints without having to worry about downtime.
  • GlobalSign’s expert support enabled Micheldever Group to overcome initial technical hurdles throughout integration.
  • The company is prepared for upcoming and future validity and compliance changes in the PKI market, without having to rush to adapt their system.

Ready to automate? Trial ACME today!

GlobalSign's ACME integration can help you automate your certificate management. Talk to us to optimize your certificate infrastructure.

  • Reduce costs by eliminating the need for internal PKI expertise, ongoing maintenance, and associated costs
  • Increase volume and velocity of certificate issuance and renewal with almost immediate provisioning
  • Eliminate the need to manage PKI in-house or rely on self-signed certificates with a flexible, scalable and publicly trusted solution

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