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All Systems Operational

Uptime over the past 90 days. View historical uptime.

Atlas Operational

90 days ago

99.99 % uptime

Today

User Portal Operational

90 days ago

100.0 % uptime

Today

Document Signing Service (DSS) Operational

90 days ago

99.98 % uptime

Today

Certificate Issuance Operational

90 days ago

99.98 % uptime

Today

OCSP & CRL Services Operational

90 days ago

100.0 % uptime

Today

Time Stamping Operational

90 days ago

100.0 % uptime

Today

Edge Enroll Operational

90 days ago

100.0 % uptime

Today

GCC Operational

90 days ago

99.9 % uptime

Today

GCC User Portal Operational

90 days ago

100.0 % uptime

Today

Certificate Issuance Operational

90 days ago

99.7 % uptime

Today

OCSP & CRL Services Operational

90 days ago

100.0 % uptime

Today

Other Product Lines Operational

90 days ago

100.0 % uptime

Today

Timestamping (Japan Certified Timestamp partner) for document signing Operational

90 days ago

100.0 % uptime

Today

Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational

90 days ago

100.0 % uptime

Today

Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational

90 days ago

100.0 % uptime

Today

Marketing Websites Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance to Enhance System Infrastructure Jun `7`, `2025` `15:00`-`21:00` UTC

We will be conducting system maintenance resulting in a service outage. Please avoid accessing the system during this time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
GCC User Portal
Certificate Issuance
SSL API Certificate Issuance
SSL (Access to Domain Validation URL)
ePKI API Certificate Issuance
EPKI (Access to certificate acquisition URL)
JCAN User Portal
JCAN Certificate Issuance
JCAN API Certificate Issuance
JCAN (Access to certificate acquisition URL)

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on Mar 07, 2025 - 07:26 UTC

Maintenance to Enhance System Infrastructure Jun `21`, `2025` `15:00`-`21:00` UTC

Past Incidents

Apr 9, 2025

No incidents reported today.

Apr 8, 2025

GlobalSign Atlas ACME System Infrastructure with Service Outage

Completed - The scheduled maintenance has been completed.
Apr 8, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 10:30 UTC

Scheduled - We will be performing configuration changes to the GlobalSign Atlas ACME system infrastructure. This maintenance is essential to enhance the performance and reliability of our services. The following services will be impacted during the maintenance:

- Requesting ACME certificates through your ACME agent
- Requesting ACME certificates through the Atlas User Portal

We understand that this may cause some inconvenience and we apologize for any disruption this may cause. We appreciate your understanding and patience as we work to provide you with a better service.
Mar 24, 11:11 UTC

Apr 7, 2025

GCC Certificate Issuance Failure

Resolved - This incident has been resolved.
Apr 7, 09:43 UTC

Monitoring - We identified an issue affecting certificate issuance through the GCC platform, causing an intermittent issuance failure. Some of the CAs were successful upon reprocessing. The team had resolved the issue, but we are continually monitoring in case of further problems. The team are planning mitigations in case of re-occurrence.
Apr 7, 06:27 UTC

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

GCC Certificate Issuance Failure

Resolved - This incident has been resolved.
Apr 2, 09:20 UTC

Monitoring - The issue has been resolved, but we are continually monitoring in case of further problems. The team are planning mitigations in case of re-occurrence.
Mar 21, 11:08 UTC

Update - The team will prepare to implement a fix and schedule 60 minutes of downtime soon across the GCC and JCAN platform.
We will inform you when maintenance starts.
Mar 21, 09:33 UTC

Identified - The identified issue is related to an external API integration, which is currently impacting our GCC Certificate Issuance. Our team is actively working to resolve this as quickly as possible. We appreciate your understanding and patience during this time.
Mar 21, 08:02 UTC

Update - We are continuing to investigate this issue.
Mar 20, 13:33 UTC

Investigating - We identified an issue affecting certificate issuance through the GCC platform, causing an intermittent ca_connection error. Some of the CAs were successful upon reprocessing. The team is still investigating the issue.
Mar 20, 13:33 UTC

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

All Systems Operational

Related

Scheduled Maintenance

Maintenance to Enhance System Infrastructure Jun 7, 2025 15:00-21:00 UTC

Maintenance to Enhance System Infrastructure Jun 21, 2025 15:00-21:00 UTC

Past Incidents

Maintenance to Enhance System Infrastructure Jun `7`, `2025` `15:00`-`21:00` UTC

Maintenance to Enhance System Infrastructure Jun `21`, `2025` `15:00`-`21:00` UTC