All Systems Operational
Uptime over the past 90 days. View historical uptime.
Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
100.0 % uptime
Today
GCC User Portal Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Other Product Lines Operational
90 days ago
100.0 % uptime
Today
Timestamping (Japan Certified Timestamp partner) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance to Enhance System Infrastructure Mar 8, 2025 14:00-21:00 UTC
We will be conducting system maintenance resulting in a service outage. Please avoid accessing the system during this time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on Jan 08, 2025 - 03:01 UTC
Maintenance to Enhance System Infrastructure (GlobalSign Japan Accredited Timestamping service) Mar 8, 2025 15:00-17:00 UTC
We will be conducting system maintenance as follows. There will be minimal impact during maintenance, but if you experience any instability accessing the system, please try again after some time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GlobalSign Japan Accredited Timestamping service
Posted on Dec 16, 2024 - 09:28 UTC
Maintenance to Enhance System Infrastructure Mar 22, 2025 15:00-18:00 UTC
We will be conducting system maintenance as follows. There will be minimal impact during maintenance, but if you experience any instability accessing the system, please try again after some time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on Dec 16, 2024 - 09:26 UTC
Maintenance to Enhance System Infrastructure Jun 7, 2025 15:00-21:00 UTC
We will be conducting system maintenance resulting in a service outage. Please avoid accessing the system during this time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
GCC User Portal
Certificate Issuance
SSL API Certificate Issuance
SSL (Access to Domain Validation URL)
ePKI API Certificate Issuance
EPKI (Access to certificate acquisition URL)
JCAN User Portal
JCAN Certificate Issuance
JCAN API Certificate Issuance
JCAN (Access to certificate acquisition URL)

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on Mar 07, 2025 - 07:26 UTC
Maintenance to Enhance System Infrastructure Jun 21, 2025 15:00-21:00 UTC
We will be conducting system maintenance resulting in a service outage. Please avoid accessing the system during this time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
GCC User Portal
Certificate Issuance
SSL API Certificate Issuance
SSL (Access to Domain Validation URL)
ePKI API Certificate Issuance
EPKI (Access to certificate acquisition URL)
JCAN User Portal
JCAN Certificate Issuance
JCAN API Certificate Issuance
JCAN (Access to certificate acquisition URL)

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Posted on Mar 07, 2025 - 07:28 UTC
Past Incidents
Mar 8, 2025

No incidents reported today.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025
Partial CAA validation error in GCC
Resolved - We have confirmed that the fix put in place does address the root cause of the issue, and no further unexpected errors have been seen since this was put in place.
Feb 27, 08:57 UTC
Monitoring - We have identified an issue which was affecting a small amount of certificate issuance through the GCC platform, causing CAA validation to fail in some cases. The team have put a temporary fix in place which seems to have resolved the problem, however we are continuing to monitor and troubleshoot until we can confirm that the root cause has been resolved.
Feb 27, 01:34 UTC
Feb 26, 2025

No incidents reported.

Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025
Maintenance to Enhance System Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 15:00 UTC
Scheduled - We will be conducting system maintenance as follows. There will be minimal impact during maintenance, but if you experience any instability accessing the system, please try again after some time. We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
- Displaying GCC Siteseal
- GlobalSign Japan Accredited Timestamping service

[Note] There is no effect on the use of issued certificates or revocation confirmation.
Dec 16, 09:23 UTC
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