All Systems Operational
Atlas Operational
90 days ago
99.93 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
99.59 % uptime
Today
Certificate Issuance Operational
90 days ago
99.99 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
99.88 % uptime
Today
GCC User Portal Operational
90 days ago
99.77 % uptime
Today
Certificate Issuance Operational
90 days ago
99.76 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 11:00 UTC
Verifying - Maintenance is complete. As planned we have not experienced any disruption to service, however we are continuing to closely monitor the service for the remainder of the window in case of any unforeseen effects.
Mar 25, 10:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:00 UTC
Scheduled - We will be performing some configuration changes on the load balancers used for the Atlas APIs (HVCA, DSS, QSS) to prepare for supporting a new CA for customer mTLS certificates.
No service interruption is expected during this maintenance window, and the new settings have already been successfully deployed and tested on some production services. However because this process includes changes to load balancer configuration, we wanted to provide prior notification just in case of any unforeseen blips or interruptions.

Mar 8, 09:43 UTC
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Postmortem - Read details
Mar 28, 15:28 UTC
Resolved - For a period between roughly 05:20 and 06:30 UTC, certificate issuance on Atlas (HVCA, and DSS identities) was failing. This was due to a database cluster issue. A full Incident Report will be attached once the postmortem is complete.
Mar 20, 05:30 UTC
Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.